REFUND & RETURN POLICY

 

Return & Refund Policy

At CustomTeeHut, we strive to provide high-quality custom apparel and ensure customer satisfaction. If you are not completely satisfied with your purchase, we are happy to accept returns and exchanges under the following conditions.

Returns

• We accept returns for both defective and non-defective products.
• Items must be in new and unworn condition with all original tags and packaging.
• Returns must be initiated within 30 days of the delivery date.
• To start a return, please contact us at info@customteehut.com and download your free return shipping label.

Exchanges

• We accept exchanges for items in new and unworn condition within 30 days of delivery.
• If you wish to exchange an item, please contact us at info@customteehut.com to receive further instructions.

Return Method & Fees

• Method: Returns must be shipped by mail.
• Return Label: Customers can download and print a free return label upon request.
• Restocking Fee: No restocking fees apply.

Refund Processing

• Once we receive and inspect your return, refunds will be processed within 10 business days to the original payment method.
• You will receive a confirmation email once the refund has been issued.

Order Cancellations

• If you need to cancel an order, please contact us at info@customteehut.com within 24 hours of placing your order.

For any questions regarding our return and refund policy, feel free to contact us at info@customteehut.com .